{"id":3357,"date":"2022-09-30T13:54:41","date_gmt":"2022-09-30T11:54:41","guid":{"rendered":"https:\/\/www.esosphera.com\/travelhospitality\/"},"modified":"2023-01-13T10:12:12","modified_gmt":"2023-01-13T09:12:12","slug":"travelhospitality","status":"publish","type":"page","link":"https:\/\/www.esosphera.com\/en\/travelhospitality\/","title":{"rendered":"Travel &#038; Hospitality"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221;][vc_column][vc_empty_space height=&#8221;40px&#8221;][vc_row_inner el_id=&#8221;box-card-choice&#8221;][vc_column_inner]<div class=\"wpc-card-single\">\n\t\t\t\t\t\t\t<div class=\"card-image\" style=\"background-image: url(https:\/\/www.esosphera.com\/wp-content\/uploads\/2022\/09\/Lastminute.jpg)\">\n\t\t\t\t\t\t\t\t<div class=\"text\"><\/div>\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div><div class=\"wpc-card-single\">\n\t\t\t\t\t\t\t<div class=\"card-image\" style=\"background-image: url(https:\/\/www.esosphera.com\/wp-content\/uploads\/2022\/09\/TH_bravofly.jpg)\">\n\t\t\t\t\t\t\t\t<div class=\"text\"><\/div>\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div><div class=\"wpc-card-single\">\n\t\t\t\t\t\t\t<div class=\"card-image\" style=\"background-image: url(https:\/\/www.esosphera.com\/wp-content\/uploads\/2022\/09\/TH_volagratis.jpg)\">\n\t\t\t\t\t\t\t\t<div class=\"text\"><\/div>\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div><div class=\"wpc-card-single\">\n\t\t\t\t\t\t\t<div class=\"card-image\" style=\"background-image: url(https:\/\/www.esosphera.com\/wp-content\/uploads\/2022\/09\/TH_Rumbo.jpg)\">\n\t\t\t\t\t\t\t\t<div class=\"text\"><\/div>\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div><div class=\"wpc-card-single\">\n\t\t\t\t\t\t\t<div class=\"card-image\" style=\"background-image: url(https:\/\/www.esosphera.com\/wp-content\/uploads\/2022\/09\/TH_weg.de_.jpg)\">\n\t\t\t\t\t\t\t\t<div class=\"text\"><\/div>\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8221;90px&#8221;][vc_column_text el_class=&#8221;container-950-title&#8221;]<\/p>\n<h2 style=\"text-align: center;\">Cuts costs and increases turnover by automating repetitive processes in the travel &amp; hospitality industry<\/h2>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;90px&#8221;][\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221; el_class=&#8221;container-2-colums&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;3123&#8243; img_size=&#8221;1260&#215;436&#8243;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h3>Improves the Travel Customer Experience<\/h3>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<p><span style=\"font-weight: 400;\">Gaia is more than a chatbot: it guarantees a personalised, 24\/7 support service<\/span><\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221;][vc_column][vc_empty_space height=&#8221;90px&#8221;][\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221; el_class=&#8221;container-2-colums video&#8221;][vc_column width=&#8221;1\/2&#8243;]<div class=\"wpc-video-single \" title=\"\"><video class=\"covervid-video\" playsinline=\"\" autoplay=\"0\" muted=\"0\" loop=\"0\" style=\"height: auto; margin-left: 0px; width: 100%;\">\n\t\t\t\t\t<source class=\"file even\" src=\"https:\/\/www.esosphera.com\/wp-content\/uploads\/2022\/12\/ESOSPHERA_video_chat_TEL-SMS-EMAIL-WHATSAPP-ALEXA_EN_ridotto.mp4\" type=\"video\/mp4\">\n\t\t\t\t\t<\/video><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h3>Hybrid<\/h3>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<p>Whatever contact channel your customers use to book their trip (phone, text messages, WhatsApp, email, chat, social), Gaia is ready to help them by transferring the conversation to an operator if necessary<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221;][vc_column][vc_empty_space height=&#8221;90px&#8221;][\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221; el_class=&#8221;container-2-colums&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;3272&#8243; img_size=&#8221;1260&#215;436&#8243;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h3>Qualifies customers<\/h3>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<p>By leveraging A.I., machine learning and NLP capabilities, Gaia understands and classifies customer requests and, if necessary, transfers the information to operators.<\/p>\n<p>Do you need more details? Gaia asks them for you!<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221;][vc_column][vc_empty_space height=&#8221;90px&#8221;][\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221; el_class=&#8221;container-2-colums&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;3286&#8243; img_size=&#8221;1260&#215;436&#8243;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h3>Handles request peaks<\/h3>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<p>Gaia responds to an unlimited number of requests handling overflow situations. No more long, unnecessary waits on the phone!<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221;][vc_column][vc_empty_space height=&#8221;90px&#8221;][\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221; el_class=&#8221;container-2-colums&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;3287&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h3>Speaks the language of your customers, wherever they are<\/h3>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<p>Gaia is natively multilingual. That is why it can handle simultaneous conversations between users and operators speaking different languages.<\/p>\n<p><span style=\"font-weight: 400;\">What about simultaneous translation? No problem, Gaia takes care of it!<\/span><\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221;][vc_column][vc_empty_space height=&#8221;90px&#8221;][\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221; el_class=&#8221;container-2-colums&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;3256&#8243; img_size=&#8221;full&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h3>Easily integrated with your systems<\/h3>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<p>Unlike other softwares, Gaia adapts to any travel &amp; hospitality organisation by interfacing not only with your PBX, CRM, PMS, and management system but also with your login area, your Booking Engine and BI systems<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221;][vc_column][vc_empty_space height=&#8221;90px&#8221;][\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221; el_class=&#8221;container-2-colums&#8221;][vc_column width=&#8221;1\/2&#8243;]<div class=\"wpc-video-single \" title=\"\"><video class=\"covervid-video\" playsinline=\"\" autoplay=\"1\" muted=\"1\" loop=\"1\" style=\"height: auto; margin-left: 0px; width: 100%;\">\n\t\t\t\t\t<source class=\"file even\" src=\"https:\/\/www.esosphera.com\/wp-content\/uploads\/2022\/12\/ESOSPHERA_video_interface_en.mp4\" type=\"video\/quicktime\">\n\t\t\t\t\t<\/video><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h3>Complete conversation tracking<\/h3>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<p>Gaia keeps track of conversations with customers regardless of the channel used. You won&#8217;t miss any more information!<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221;][vc_column][vc_empty_space height=&#8221;90px&#8221;][\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221; el_class=&#8221;container-2-colums&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;3291&#8243; img_size=&#8221;full&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h3>Safe and GDPR compliant<\/h3>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<p>Gaia is extremely conscious and careful about clients data. It\u2019s compliant to GDPR and respects all policies in terms of data and privacy protection<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221;][vc_column][vc_empty_space height=&#8221;90px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221;][vc_empty_space height=&#8221;120px&#8221;][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\">Prova Gaia, ti stupir\u00e0<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=&#8221;banner-bkg-black&#8221;][vc_column][vc_empty_space height=&#8221;90px&#8221;][vc_row_inner][vc_column_inner el_class=&#8221;section-title&#8221;][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\">Gaia&#8217;s figures for the Travel &amp; Hospitality industry<\/h2>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;40px&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner el_class=&#8221;section-description&#8221;][vc_column_inner el_class=&#8221;section-text-padding&#8221; width=&#8221;1\/3&#8243;][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\">3.300.000<\/h2>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<h5 style=\"text-align: center;\">Conversations handled up to April 2022<\/h5>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner el_class=&#8221;section-text-padding&#8221; width=&#8221;1\/3&#8243;][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\">30.000<\/h2>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<h5 style=\"text-align: center;\">Conversations managed per day<\/h5>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner el_class=&#8221;section-text-padding&#8221; width=&#8221;1\/3&#8243;][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\">7<\/h2>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<h5 style=\"text-align: center;\">Languages managed simultaneously<\/h5>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221;][vc_column]<div class=\"section-related-news\">\t\n            \t<div class=\"section-title\"><h2>Articles and success stories<\/h2><\/div>\n                <div class=\"container-main\"><div id=\"no-result\"><h4>We did not find any results.<\/h4><\/div><\/div><\/div>[vc_empty_space height=&#8221;60px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221;]<div class=\"mainbox-images\">\n                                \n                                <div class=\"container-box-img\">\t\n                                        <div class=\"box-img\" style=\"background-image: url(https:\/\/www.esosphera.com\/wp-content\/uploads\/2021\/11\/placeholder-800x540-1.jpg);\">                       \n                                                <div class=\"box-text\" style=\"\">\n\n                                                        <div class=\"title\"><\/div>\n                                                        <div class=\"title-grey\"><\/div>\n                                                        <div class=\"description\"><\/div>\n                                                        <div class=\"wpc-block-cta\">\n                                                                <a class=\" \" href=\"\" title=\"\" target=\"\"><\/a>\n                                                        <\/div>\n                                                        \n                                                <\/div>   \n                                        <\/div>\n                                <\/div>\n                                \n                                <div class=\"container-box-img\">\n                                        <div class=\"box-img\" style=\"background-image: url();\">\n                                                <div class=\"box-text\" style=\"\">\n\n                                                        <div class=\"title\">Scarica l\u2019analisi su 2mln di utenti del settore automotive<\/div>\n                                                        <div class=\"title-grey\">elaborata dal Centro Studi Esosphera<\/div>\n                                                        <div class=\"description\"><\/div>\n                                                        <div class=\"wpc-block-cta\">\n                                                                <a class=\"button-filled \" href=\"\" title=\"Scarica l&#039;analisi\" target=\"\">Scarica l'analisi<\/a>\n                                                        <\/div>\n\n                                                <\/div>               \n                                        <\/div>\n                                <\/div>\n\n\t\t\t<\/div>[vc_empty_space height=&#8221;60px&#8221;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221;][vc_column el_class=&#8221;column-left&#8221;]<div class=\"mainbox-slider-columns\">\n                <div class=\"container-slider-columns\" style=\"background-image: url(https:\/\/www.esosphera.com\/wp-content\/uploads\/2021\/11\/img_esosphera_bg.jpg);\">      \n                    <div class=\"inner-slider-columns column-left\">                                                          \n                        <div class=\"inner-container\">       \n                            <div class=\"container-text\">\n                                    <div class=\"img-title\"\"><\/div> \n                                    <div class=\"img-description\">Created and developed by Esosphera, the Italian company specialized in A.I.<\/div>     \n                            <\/div>   \n                \n                            <div class=\"wpc-block-cta\">  \n                                <a class=\"button-outlined wrapper-rounded\"  href=\"https:\/\/www.esosphera.com\/en\/about-us\/\" title=\"Find out who we are\" target=\"_self\">Find out who we are<\/a>                            <\/div>\n                            <\/div>                                    \n                        <\/div>   \n                    <\/div>\n                <\/div>                                                                                            \n\t\t\t<\/div>[vc_empty_space height=&#8221;120px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text el_class=&#8221;container-950-title&#8221;]<\/p>\n<h2 style=\"text-align: center;\">Follow our activities on LinkedIn<\/h2>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;25px&#8221;]<div class=\"wpc-block-cta bottompage button-center\" style=\"width: auto;\">\n\t\t\t\t <a class=\"button-filled\" style=\"padding: 15px 30px;\" href=\"https:\/\/www.linkedin.com\/company\/gaia-travel-hospitality\/\" title=\"\" target=\"_blank\">Follow us on LinkedIn<\/a>\n\t\t\t\t <\/div>[vc_empty_space height=&#8221;120px&#8221;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221;][vc_column][vc_empty_space height=&#8221;40px&#8221;][vc_row_inner el_id=&#8221;box-card-choice&#8221;][vc_column_inner][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8221;90px&#8221;][vc_column_text el_class=&#8221;container-950-title&#8221;] Cuts costs and increases turnover by automating repetitive processes in the travel &amp; hospitality industry [\/vc_column_text][vc_empty_space height=&#8221;90px&#8221;][\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221; el_class=&#8221;container-2-colums&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;3123&#8243; img_size=&#8221;1260&#215;436&#8243;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text] Improves the Travel Customer Experience [\/vc_column_text][vc_column_text] Gaia is more than a chatbot: it guarantees a personalised, 24\/7 support service [\/vc_column_text][\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221;][vc_column][vc_empty_space height=&#8221;90px&#8221;][\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221; el_class=&#8221;container-2-colums video&#8221;][vc_column width=&#8221;1\/2&#8243;][\/vc_column][vc_column [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":4648,"parent":0,"menu_order":10,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"class_list":["post-3357","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Gaia, the Artificial Intelligence for the Travel &amp; Hospitality 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